With over 100 years of experience, FirstPoint can offer you the technology, efficiencies, staff expertise and customer support required to seamlessly execute profitable call center campaigns.
- Team of customer service professionals to handle inbound calls
- Outbound campaign management for customer surveying
- Pre-Bad Debt Collection Calls
- Equifax credit file data and scoring models for approving new accounts
- Sophisticated Equifax verification models for consumer identity verification, using actual consumer credit file data along with name and address databases