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Collector

FirstPoint Collection Resources has an immediate need for collectors.

  • Training available, experience a plus.
  • Candidate would need the ability to negotiate.
  • Must be calm and professional in stressful situations.
  • Ability to speak and communicate clearly and confidently.
  • Differential paid for bilingual candidates.
  • Possible pay differential for experienced candidates.

Qualified candidates will need to possess:

  •     High School Graduate or Equivalent
  •     Basic computer/typing skills.
  •     Able to work the 1st & 2nd shift schedule (as noted)
  •     Professional communication skills required.

Position Description

Collectors make outbound collection calls on an automated dialing system. They are responsible for effectively contacting personal and commercial accounts ranging from medical to retail/service as a third party agency for the purpose of collecting past due money.

Essential Duties and Responsibilities include the following:

  • Call consumers to collect debts from 60 days past due on
  • Make arrangements with consumers for debt to be paid in full
  • Meet defined quotas on a monthly basis
  • Counsel consumers as to the effect accounts will have on their credit report and products available to them in order to clear debts.
  • Make customer service calls on debts from 30-90 days past due.
  • Other duties may be assigned as needed.

Resumes accepted:

FirstPoint Collection Resources
Attn: Human Resources
P.O. Box 26140
Greensboro, NC 27402
Fax to: Human Resources 336-378-6293
Email:hr@firstpointresources.com

NO PHONE CALLS

To be considered for this position you must successfully complete a pre-employment background and drug screening.