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Founded in 1949, FirstPoint Collection Resources, Inc. is one of the largest regional collection companies in the Southeast, providing services to more than 2000 customers. FirstPoint's collection expertise lies in healthcare, retail, government and commercial collections. Services include:
- Full-service recovery programs which recover delinquent accounts receivable through dispute resolution, payment options, and consolidation counseling.
- Early delinquency programs which use letters and telephone calls early in the process before an account becomes seriously delinquent.
- A Specialty Resources products division that allows for the option of setting up specially tailored programs and solutions for unique customer problems.
FirstPoint Collection Resources, Inc.'s motto, "Collections with a personal touch," speaks to the business ethics that guide the operations. "We want to collect the maximum amount of dollars while still maintaining our client's professional image and reputation as well as our own", says Gil Gimbel, Vice President & Chief Operating Officer of FirstPoint Collection Resources, Inc.. The division helps clients retain loyal customers while at the same time recouping delinquent accounts. Furthermore, all services are offered in full compliance with federal and state statutes. Gimbel attributes the high recovery rate to the staff's diplomacy and negotiating skills - characteristics that often elude many other collection agencies.
This personal touch is augmented by the efficiency of the latest technology, such as software with different service levels, on-line terminals linked to Equifax for the latest credit information on consumers, and a sophisticated predictive dialer that automatically dials and screens calls.
FirstPoint Collection Resources, Inc. has refined the process of collections, finding the perfect match between high technology and professional staff. The division has a long history of excellent service. When a client is evaluating hiring a collection agency as a consultant or business partner, they can choose the cheapest vendor or they can choose the highest grade of service. Either way, the client makes a compromise. When clients evaluate FirstPoint Collection Resources, Inc., they are not making this compromise. Gimbel says, "We are their best investment, because our return will be greater than that of our competitors."
Another division of FirstPoint Collection Resources, Inc. is Checkfax, a check warranty, verification and collection program. Companies lose billions of dollars each year because of check fraud. Checkfax is a valuable tool in helping to prevent check losses before they occur by allowing businesses to verify checks from customers anywhere in the U.S. or Canada, using the nation's largest verification information database. Verifications are processed electronically in seconds and cost only pennies per check. Checkfax also provides customers with a no cost Checkfax Collection Service, a check recovery program utilizing professional FirstPoint collectors and state of the art technology. Checkfax helps companies make the right decision about check acceptance.
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