Colony Park Animal Hospital

After a conversation with a colleague, the office manager of a small animal hospital decided to find a collection agency to assist with recovering delinquent accounts. She was interested in contracting with an agency that did not charge up-front fees. The colleague suggested she talk with FirstPoint.

FirstPoint demonstrated how using a collection service would be the most cost-effective approach to debt recovery. Using its “Personal Touch” collection service, FirstPoint was able to relieve the small staff of the burden of collecting on accounts. Because of its relationship with Equifax, FirstPoint was able to place the delinquent account information on the consumer’s permanent Equifax file. The debtor would not be able to continue requesting credit without the information showing up on their credit report.

Secrets to Success:

• FirstPoint's relationship with Equifax
• Referral from other satisfied client(s)
• No up-front fees